Forget salami slices - a structured balanced approach to tackling the recession stands CEO's in good stead. How on earth do you measure trust and its impact on a business in this demanding environment?
The ILM now has two years of significant, robust research across 5,000 employees from military/defence to catering/hospitality sectors. Ability, understanding, fairness, openness, integrity and consistency were measured on a scale of 0-100 for managers and CEO's.
The research shows that the challenges posed by the recession offer a real opportunity to actually build trust through strong and effective leadership.
